Troubleshoot Quickbooks 2016 won't open error - Latest Methods

When you run the QuickBooks and it won’t start or freezes, there are several reasons for the QuickBooks doesn’t start error.

QuickBooks helps treat various issues and errors. However, sometimes even the QuickBooks can face issues such as QuickBooks is unable to open. And facing such issues at critical times can cause severe damage. There are various reasons that trigger this error such as technical faults.

In this informative post, we have concluded the steps to fix the QuickBooks can’t open error along with the symptoms and reasons behind it. So let’s begin. 

Reasons Behind The Error QuickBooks Can’t Open

When you run the QuickBooks and it won’t start or freezes, there are several reasons for the QuickBooks doesn’t start error. 

Sometimes a simple restart of your system can solve the problem. However, if restarting your system doesn’t work then you must follow the steps mentioned in this post.

Before moving on to its solutions let’s discover the major reasons behind the Quickbooks won’t open error.

  • Outdated Operating System
  • Extensive Company Name
  • Damaged or invalid “QBWUSER.INI” file
  • Inappropriate QuickBooks Installation
  • Corrupted Hard disk

Indications For The Error QuickBooks Can’t Open

The Symptoms that indicate the error QuickBooks is unable to open are:

  • During the same application run, QuickBooks freezes.
  • You’re using an outdated QuickBooks version.
  • Your system freezes.
  • While opening QuickBooks, the system becomes laggy.
  • Your system doesn’t process the keyboard and mouse inputs.
  • Unable to access QuickBooks company file.

Solutions To Fix QuickBooks Can’t Open Issue

The QuickBooks can’t open error can cause some serious trouble to its user at any given time. Now, after discovering the symptoms and major reasons behind its appearance, let’s uncover the most effective solutions to fix this issue.

Solution 1: Restart The System

The first solution that generally solves the issue of QuickBooks unable to open is to restart the system. To restart your system, you should:

  • Click “Start”.
  • Tap the “Power” icon
  • Now, tap “Restart”

Now, after restarting your system, try to open QuickBooks again.

Note: Temporarily disable your antivirus if you still face the issue 

Solution 2: End QBW32.exe Process

Closing the QBW32.exe process helps in fixing the QuickBooks not opening issue. The steps for closing the process QBW32.exe are:

  • First, right-tap on “Windows taskbar”.
  • Click “Start Task Manager”.
  • Thereafter, tap “Processes”. 
  • Tap the “Image Name” header.
  • Now, locate the QBW32.exe
  • Select “QBW32.exe
  • Finally, tap “End Process”.

Solution 3: Run Quick Fix My Program Via QuickBooks Tools Hub

The QB Tool Hub contains many tools that fix numerous errors. You must download and install it to launch the “Quick Fix My Program”. The steps to start QB Tool Hub and use “Quick Fix My Program” are:

  • First close QuickBooks.
  • Then, Download the latest “QuickBooks Tool Hub”.
  • Launch it and follow the ongoing instructions.
  • Finish the installation.
  • Launch “QuickBooks Tools Hub”.
  • Tap “Program Problems”.
  • Hit “Quick Fix My Program”.
  • Let the process get completed.
  • Thereafter, run QuickBooks and launch your file.

Solution 4: Rename QBWUSER.INI file

Renaming the QBWUSER.INI file helps clear every saved data of the earlier opened files. The steps to rename the QBWUSER.INI are:

  • Ensure to enable hidden files and folders.
  • Launch “My Computer”.
  • Open C: drive
  • Visit “Application Data”.
  • Open “Intuit”.
  • Hit “QuickBooks [year].
  • Right-tap on QBWUSER.INI
  • Select “Rename”.
  • Finally, add .old in last 

Solution 5: Repairing The QuickBooks Desktop Installation

Repairing the QuickBooks Desktop Installation helps restore all the damaged installation files and the steps to repair QB installation in windows are:

  • First, ensure the backup of the company file.
  • Then, restart your PC to close any running program.
  • Now, tap “Start”.
  • Select “Control Panel”.

Note: In case you are on Windows 8 or 8.1, locate “Control Panel” by typing it on the “Start” menu.

  • Hit “Programs and Features”.
  • Select “Uninstall a Program”.

Note: Click on Programs instead if you cannot see “Programs and Features”. Next, find and click on Programs and Features.

  • Now, select “QuickBooks”.
  • Then, hit “Uninstall/Change”.
  • Next, tap “Continue” and “Next”.
  • Now, click “Repair” and “Next”.
  • After completing the repair, tap “Finish”.
  • Finally, update the QuickBooks and restart the PC

Solution 6: Access Company File Via Different Folder Location

The folder that contains your company file can become damaged or corrupted resulting in the QuickBooks won’t open issue. In such cases, you must access the company file from another folder location and the steps are: 

  • Hold “Windows + E”.
  • Locate the data file having a .qbw extension.
  • Right-tap on the file.
  • Select “Copy”.
  • Visit C: Drive.
  • Create a “New folder”.
  • Name it “QBTESTT”.
  • Open the QBTESTT folder and Paste the file.
  • Hold the “CTRL” and launch the “QuickBooks”.
  • Hit “Open/Restore an Existing Company”.
  • View the “QBTESTT” folder.
  • Launch the company file.

Wrapping Up

We hope the above-mentioned solutions will help you troubleshoot and prevent the error QuickBooks can’t open. This informative post includes all the information regarding the QuickBooks can’t open issues while explaining the major causes behind them. Our expert team has examined and confirmed all the above-mentioned solutions.


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